100% customer satisfaction guarantee adhering to FSSAI food safety and hygiene protocols.
Under the Food Safety and Standards Authority of India (FSSAI) guidelines and sanitary standards, perishable food articles (pickles, desi ghee mithai, and roasted makhana) cannot be accepted for return or restocking once the package has been delivered and opened.
This policy safeguards every customer from cross-contamination and guarantees that every jar arriving at your table was packed fresh at our kitchen.
In the rare event that your package sustains transit damage, arrives with a broken tamper-evident seal, or suffers from leakage, Bramhkanti provides a 100% Hassle-Free Replacement or Full Refund Guarantee.
Upon review of the report by our quality assurance desk (typically within 4 business hours):
Orders may be cancelled free of charge at any point prior to physical dispatch from our Varanasi kitchen (typically within 4 hours of placing the order). Once dispatched with an active courier airway bill (AWB), the consignment cannot be recalled.
